Practical guide · DirectAid

Privacy when asking for help in a public feed

How to make a request discoverable while protecting personal information.

Last reviewed: 8 October 2026Based on the current public product

Before you begin

Public visibility can make a request easier to find; it also makes details available to people who have no role in helping.

Before posting on DirectAid or any similar service, separate necessary request information from private records.

Use a minimum-data approach

Share only the amount of explanation required for a potential helper to understand the request.

Protect third parties

Avoid revealing information about children, relatives or neighbors without a clear reason and their consent when applicable.

Choose communication channels deliberately

Prefer the platform’s available private options over broadcasting phone numbers or addresses unnecessarily.

Review your public request later

If circumstances change, use the current platform controls to update or remove information where that feature is offered.

A practical example

Someone wants support but is also posting about a relative. Their need may be genuine, yet attaching a complete medical file is unnecessary for the public description. A short explanation of practical needs offers context without unnecessarily publishing another person’s private records.

What to check before you finish

  • Private messages can still be forwarded or screenshotted.
  • A public page can be indexed or cached by third parties.
  • Do not disclose medical or financial records unless absolutely necessary and appropriate.
Scope of this guide

This article is practical product documentation, not legal, medical, financial or employment advice. Always verify consequential details with the responsible organization or person.

Use the actual tool

For the current feature set, visit the DirectAid product reference, then open its official website. Do not rely on an old screenshot or instructions if the live interface has changed.

Explore the other practical guides or return to the four featured products.